Terms of Service

These terms govern the use of the i-clock workforce management platform provided by i-clock, including the website i-clock.de and the customer application at app.i-clock.de. By creating an account or using the service, the customer accepts these terms.

Customers are responsible for the accuracy of their company data and for keeping account credentials confidential. User roles and access levels are managed by the customer's own administrators.

Plans are billed monthly or annually based on the number of active users. Annual billing includes a 15% discount. Pricing may vary depending on user count, onboarding scope and requested customizations.

Trial or demo accounts are provided for evaluation purposes only and may be limited in features or duration.

Customers remain the owner of all workforce data they upload. We process it solely to provide and support the service, as described in our Privacy Policy.

The service may not be used for unlawful purposes, to attempt unauthorised access, or to disrupt the platform or other customers.

We work to keep the platform highly available but cannot guarantee uninterrupted service. Planned maintenance is communicated in advance where possible. Support scope depends on the selected plan.

Liability is limited to the extent permitted by applicable law. We are not liable for indirect damages or loss of data caused by incorrect use of the service.

Subscriptions can be cancelled with effect from the end of the current billing period, unless agreed otherwise in a written contract.

We may update these terms as the service evolves. Customers are informed of material changes before they take effect.

Questions about these terms, applicable law or jurisdiction can be sent to info@i-clock.de.